# HR, workforce management, and pay solutions to empower the retail workforce

- Simplify scheduling and reduce turnover with our intuitive workforce management tools
- Ensure labor, pay, and tax compliance effortlessly
- Boost employee satisfaction and productivity with our comprehensive HCM solutions

### UKG 2025 Retail Workforce Report

The UKG 2025 Retail Workforce Report offers HR and Operations leaders valuable strategic insights for the 2025 holiday season and beyond.

[Download now](/node/67211)

Transform your retail workforce with a complete HCM suite
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UKG’s full-suite HCM solution streamlines workforce management, payroll, and talent processes for retailers, ensuring compliance and improving productivity. Optimize staffing, reduce administrative tasks, and enhance employee satisfaction with a unified AI-powered platform that empowers organizations to create a great workplace and better serve their customers.

### Simplify scheduling and reduce turnover with our intuitive workforce management tools

Simplify scheduling and reduce turnover with our intuitive workforce management tools. Retail managers can create efficient schedules aided by AI-powered recommendations that meet business needs while accommodating employee preferences, leading to higher job satisfaction and lower turnover rates. With real-time data and analytics, you can make informed decisions to optimize labor costs and improve operational efficiency. This ensures that your store is always staffed appropriately, frontline employees are happy, and customers have an incredible shopping experience.

Ensure labor, pay, and tax compliance effortlessly
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Ensure compliance with labor laws and regulations effortlessly. Retail businesses often face the challenge of staying compliant with various federal, state, and local labor laws. UKG’s compliance management tools help you stay current with these regulations, reducing the risk of costly fines, and legal issues. Automated updates, alerts, and reporting features ensure that your retail business remains compliant, giving you peace of mind and allowing you to focus on developing your people and delivering exceptional customer experiences.

### Boost employee satisfaction and productivity with our comprehensive HCM solutions

Boost employee satisfaction and productivity with our AI-powered human capital management solution designed specifically for the complex needs of retail managers and frontline employees. It streamlines workforce management and labor planning, automates pay, and enhances productivity while helping managers attract, retain, and develop top retail talent by empowering them with data-driven insights and tools supported by UKG Bryte AI throughout their journey. Employees have the flexibility to manage benefits easily, review pay, request time off, swap or pick-up a shift, and connect with their teams. With decades of workforce data and industry expertise, UKG provides leaders with actionable insights to foster trust, improve employee engagement, and drive better business outcomes.

#### **Want more information?** Speak with our [Retail experts today](#contact "Contact UKG").

> Our UKG team understands our unique needs and are dedicated to our success. The overall support from UKG gives me confidence as I lead the HR operations team to fulfill the needs of our employees.
>
> — Jessica Foster, Senior HR operations manager at Leslie’s

### Related insights

#### [IDC Spotlight: Empowering the Retail Workforce and Streamlining Operations with AI-Driven Cloud Solutions](https://www.ukg.com/learn/resources/analyst-report/idc-spotlight-empowering-retail-workforce-and-streamlining-operations-ai-driven-cloud-solutions)

Explore how AI-driven cloud solutions are shaping the future of the retail industry in this IDC Spotlight, sponsored by UKG.

#### [Stop Losing Frontline Talent to Slow Hiring](https://www.ukg.com/learn/resources/webinar-replay/stop-losing-frontline-talent-slow-hiring)

Open roles shouldn’t mean empty floors. Watch this 30-minute webinar replay for high-volume hiring strategies and a look at UKG Rapid Hire.

### Featured blog articles

[See all](/blog)

#### [How Retailers Can Build an Accurate Labor Model](https://www.ukg.com/blog/operations-leaders/how-retailers-can-build-accurate-labor-model)

In retail organizations, creating an accurate labor budget is one of the toughest challenges facing operations and planning teams. Here’s how using an agile process to develop your labor model can dramatically improve productivity and protect profits.

#### [Best Practices for Creating a Supportive Culture for Frontline Workers](https://www.ukg.com/blog/hr-leaders/best-practices-creating-supportive-culture-frontline-workers)

Your frontline workers are the face of your company,&nbsp;interacting directly with customers and representing your company brand. Making them feel valued and supported is critical to your business’s growth and success. Here are some best practices for building that valuable supportive culture to help drive business success.&nbsp;

#### [Why Payroll and Workforce Management Belong Together](https://www.ukg.com/learn/article-library/payroll-leaders/why-payroll-and-workforce-management-belong-together)

Combined with the right workforce management technology, processing payroll doesn’t have to be a complicated, error-prone, manual process. Find out how.

### Frequently asked questions

#### What are the benefits of using UKG solutions for retail workforce management, and how do they help with scheduling and reducing turnover?

UKG solutions streamline HR and workforce management, enhance operational efficiency, and foster a workplace culture where managers and employees are engaged. Tools like UKG Pro allow retail managers to create efficient [schedules](/products/features/scheduling "Get more info about UKG scheduling") that meet business needs while accommodating employee preferences. This leads to higher job satisfaction and lower turnover rates. With real-time [data and analytics](/products/features/analytics "Learn the benefits of using UKG Pro reporting and analytics"), you can make informed decisions to optimize labor costs and improve operational efficiency, ensuring your store is always appropriately staffed. This not only enhances the shopping experience for your customers but also drives sales growth.

#### How can retail businesses ensure compliance with labor laws using UKG solutions, and what impact does this have on operational efficiency?

UKG’s [compliance management](/products/features/compliance "Read more about UKG Compliance") tools help retail businesses stay up-to-date with various labor laws and regulations, reducing the risk of costly fines and legal issues. Automated alerts and reporting features ensure that your retail business remains compliant, giving you peace of mind and allowing you to focus on delivering exceptional customer service. Solutions like UKG Pro provide detailed audit trails and preconfigured pay rules to ensure compliance. By maintaining compliance effortlessly, you can improve overall operational efficiency and concentrate on strategic initiatives that drive business success.

#### How do UKG solutions support long-term forecasting and labor planning in retail?

UKG provides advanced tools for strategic workforce management and long-term scheduling, helping retail businesses anticipate future staffing needs and align labor resources with business goals. With [UKG Strategic Workforce Planning](/products/features/strategic-workforce-planning "Explore UKG's strategic workforce planning solution"), you can leverage predictive analytics to forecast demand and schedule employees accordingly. This ensures that you have the right number of staff with the right skills at the right times, reducing overstaffing or understaffing issues. By planning ahead, [retail businesses](/industry-solutions/retail "Learn how UKG supports the Retail industry") can adapt to market changes effectively, optimize labor costs, and improve overall operational efficiency.

