# Empowering government organizations to optimize workforce efficiency and better serve communities - A new standard in government operations - Human capital management solution - Workforce management solution ### Building Better Government from Within: Workforce Excellence and Resident Satisfaction Discover how effective HR practices can transform public sector organizations, enhancing workforce excellence and improving residents’ satisfaction with government and their quality of life. [Download now](/node/65736) Empowering state and local government with robust human capital management -------------------------------------------------------------------------- In today’s constantly evolving public sector landscape, the need for efficient, reliable, and adaptable [human capital management (HCM) systems](/node/61976 "Explore UKG HCM solutions") has never been more crucial. Cloud-based HCM solutions are transforming how cities, counties, and states manage their workforce, offering unparalleled flexibility and data-driven insights that empower government officials to make informed decisions swiftly and effectively. UKG is at the forefront of this transformation, addressing the unique needs of the public sector with solutions designed to streamline and automate complex HR processes. By leveraging UKG's innovative technology, state and local government Human Resources managers can reduce administrative burdens, enhance employee engagement, and ensure compliance with ever-changing regulations—all while focusing on delivering exceptional public service. ### A new standard in government operations Explore how UKG is revolutionizing government Human Capital Management (HCM) and Workforce Management (WFM), providing tailored solutions that align with the specific challenges faced by state and local government organizations, such as rising costs, aging infrastructure, and workforce changes. With a comprehensive suite of products, UKG supports the different services that your state and local government organization supports, ranging from public safety, to infrastructure, setting a new standard for efficiency and effectiveness in government operations. In the face of evolving demands and workforce expectations, the states, cities and counties must be at the forefront to recruit and retain talent. Implementing an effective HCM strategy can mitigate these challenges effectively, ensuring a workplace culture that prioritizes its employees. ### Human capital management solution Our AI-powered human capital management solution is designed specifically for the complex needs of state and local governments. It streamlines workforce management, automates pay, and enhances productivity while helping you attract, retain, and develop top public sector talent. Government employees can easily manage benefits, review pay, request time off, and connect with their teams. With decades of workforce data and industry expertise, UKG provides leaders with actionable insights to foster trust, improve employee engagement, and drive better outcomes for communities. ### Workforce management solution UKG Workforce Management is a comprehensive solution designed to streamline and optimize workforce management activities such as scheduling, time, attendance, and pay. When used in state and local government, it provides managers with the tools and data needed to make quick, informed, and ethical decisions, ensuring alignment with regulatory standards and compliance requirements. Employees benefit from easy access on any device to clock in, swap shifts, or request time off, enhancing productivity and focus on strategic tasks. This unified approach helps states, cities and counties overcome barriers to efficient workforce management, fostering a more engaged and motivated workforce. #### **Want more information?** #### Speak with our [State and Local Government experts today](#contact "Contact Us"). > “In departments where we have implemented UKG, we now have greater accountability at both the manager and employee levels. Employees are responsible for their own time with easy access to their computers, time clocks situated throughout state facilities, or the UKG Pro mobile app. Managers can approve requests with new visibility to their entire team, which is extremely beneficial when managing a large workforce with unique and often untraditional work hours.” > > — Brent Plunkett, Deputy Comptroller for the Indiana State Comptroller’s Office ### Related Insights #### [AI Myth Busting: From Misconception to Measurable Impact - A Practical Guide for Public Sector Leaders](/node/72886) Move beyond AI pilots in the public sector. Learn how to scale responsibly, build AI-ready teams, and drive measurable impact. #### [Efficiency in the Public Sector: Four Key Strategies for Workforce Success](https://www.ukg.com/learn/resources/white-paper/efficiency-public-sector-four-key-strategies-workforce-success) Discover four strategies to optimize public sector workforce efficiency, improve employee experience, and streamline compliance with UKG solutions. #### [Building Better Government from Within: Workforce Excellence and Resident Satisfaction](https://www.ukg.com/learn/resources/webinar-replay/building-better-government-within-workforce-excellence-and-resident-satisfaction-demand-webinar) See how effective HR practices in local government directly influence resident satisfaction, public trust, and community quality of life. ### Frequently asked questions #### How does UKG's HCM suite support the specific needs of state and local governments?  UKG offers comprehensive HCM solutions that cover the entire employee lifecycle, including hiring, onboarding, employee engagement, and performance management. From workforce management (WFM) to payroll, and employee engagement, our solution streamlines complex processes across the organization. UKG provides solutions designed to manage rising costs, aging infrastructure, and workforce changes, helping public sector organizations operate more effectively. #### What are the benefits of using UKG’s cloud-based services for government operations? UKG’s [cloud-based HCM](/blog/hr-leaders/3-reasons-enable-cloud-based-access-control "Learn more by reading the UKG Blog") and workforce management solutions provide improved efficiency, accessibility, and scalability, ensuring that government agencies can operate smoothly and securely. #### How does UKG help government agencies stay compliant with evolving regulations? UKG provides tools and updates to help manage compliance with laws such as FLSA, FMLA, EEOC, OSHA, and COBRA, ensuring that agencies remain up to date with regulatory changes. #### What kind of customer support does UKG offer to government clients? UKG offers [dedicated customer suppor](/node/1016 "Learn more about UKG's dedicated customer support")[t](/node/18116 "Learn more about UKG's dedicated customer support") and user-friendly interfaces to ensure that government clients receive the assistance they need to manage their operations successfully. #### How does UKG enhance the employee experience for government workers? UKG enhances employee experience with user-friendly, mobile, and on-premises self-service tools, engagement features, and personalized experiences, making it easier for state and local government employees to manage their work-life balance.